Almisum Konzalting j.d.o.o., Stjepana Radića 79, Cavtat, OIB 38044762457
Everything you need to know, explained clearly and transparently:
WHAT KIND OF DATA IS COLLECTED AND HOW?
We value your privacy, which is why we collect only the data necessary to:
- provide services and support
- improve your user experience
- improve existing services and inform you about new services developed for you
- comply with legal regulations.
You give us your data by filling out the forms when using our services, your data is collected automatically when you use Almisum.hr and we may also obtain data when you use our external partners’ services on almisum.hr (e.g. payment confirmation).
We collect the data entered when:
- you sign up, post ads, fill out surveys, questionnaires and other online forms
- you communicate with other users using almisum.hr messages
- providing support and advice or responding to complaints
- you pay for services or get a refund
- you perform other activities on almisum.hr.
In that regard, we collect your first and last name, address, contact details, personal identification number, photograph used as profile picture and other information that you provide.
We may also automatically collect the data available when accessing and using almisum.hr, including:
- geolocation (only if you allowed it to be used)
- information about your device (model, device identifier, mobile network, etc.)
- service usage records that may contain IP addresses, time and duration of access, browser type, type of access to almisum.hr website, viewed pages or functions used in mobile apps, usage errors, etc.
- content, time and duration of phone conversations with almisum.hr and the phone number from which the call is made
- type of services you use, when and how.
Data obtained from other sources:
- from other users (e.g. comments, ratings, abuse reports, customer’s delivery address, etc.)
- from external partners, within the scope of services provided (e.g. phone number used to make a payment by text message and alike)
- from social networks, provided that you have linked your almisum.hr account to a social media account (e.g. user profile name, phone number, e-mail address and other information you have permitted to be used).
We will ask for your additional permission in the following cases:
- to collect and process special categories of personal data, such as sexual orientation, health status, religion, etc.
- almisum.hr services are not intended for persons under the age of 16. However, we cannot know if the data collected or processed relates to children. If we find that such data is processed, we will close the user account and initiate the data erasure procedure. In the event that we get contacted by a guardian of a person whose data is processed and the guardian can be identified and has access to personal data via “almisum.hr”, the data may be altered at his/her written request. We advise all parents and guardians to teach children how to handle personal data online in a safe and responsible manner.
HOW WE USE YOUR DATA
Data collected and obtained through the provision of services is processed exclusively:
- for the purposes for which the data has been provided
- for the purposes for which you have given your consent
- on legal grounds, i.e. under applicable legal regulations, legitimate interest or Terms and Conditions of Use.
You are entitled to:
- know what personal data we have and process
- request rectification of data
- transfer your data and content
- withdraw any consent given at any moment, in part or in whole.
If you have any complaints regarding your rights, you may file a complaint to the competent authority – Croatian Personal Data Protection Agency.
We may use your personal data to:
- provide information and assistance
- enable and facilitate the use of almisum.hr services and web portal
- customise the content according to your interests
- conduct surveys and adjust to your requirements
- inform you about new services and service updates
- inform you about events and special offers by almisum.hr
- prevent fraud or other prohibited or illegal activities
- protect the security and integrity of almisum.hr and your data
- conduct business and statistical analyses
- develop new services and products accordingly
- fulfil legal obligations.
We do not sell, rent or borrow any user lists or users’ personal data to any third parties.
Data that has been anonymised or aggregated in a way that you can no longer be identified as a natural person is not regarded as personal data.
If we close your account in accordance with the Terms and Conditions of Use of almisum.hr services, e.g., due to violation of the Terms and Conditions of Use or your failure to confirm your intention to use almisum.hr services after 3 years of inactivity, we will initiate the procedure of erasing your data and keep the data for as long as we are required to do so in accordance with the time limits indicated in the section Right to Erasure and Restriction of Processing.
HOW WE PROTECT YOUR DATA
We are fully committed to protecting data from unauthorised access, disclosure or erasure, regardless of the storage or processing location or the format of the data.
We cooperate with trusted and professional partners obligated to implement high security standards.
We implement recognised IT security standards:
- risk-based technical and organisational protection measures are adopted
- data collection, storage and types of processing are verified
- data is pseudonymised and anonymised where possible
- organisational and technical protection measures are tested
- measures that can identify and/or prevent unauthorised collection and misuse of personal data and reduce potential harm are taken.
We take measures to ensure data integrity and availability of the processing system, taking into account the latest technological advancements. Data is stored in high-availability data centres in Croatia.
We are aware that there is no fully secure system and that security needs to be constantly upgraded.
You and all other users of almisum.hr are our partners in ensuring security. Update your data regularly and allow us to send you recommendations on how to protect your data from abuse.
WHO WE SHARE YOUR DATA WITH
Your data is shared only with our contractual partners. Only the data necessary to provide certain services is shared. Any person with access to your data as well as our partners assume the obligation of confidentiality as part of the contractual relationship and they are also obligated to implement organisational and technical protection measures.
Your data is also shared with internet users and users of almisum.hr. You can choose which personal data you want to publish on almisum.hr website or share with other users when using almisum.hr services.
Third parties will process your data only for the purpose of:
- providing almisum.hr services, such as: payment services, data analysis, electronic or regular mail delivery, customer support, data validation and other similar services
- providing services to almisum.hr, such as: hosting services, IT services, accounting services and legal, audit and other consultancy services. Regarding the provision of said services, we rely on the companies within the Styria Media Group.
If so prescribed by the law, data is also processed for the purpose of:
- complying with applicable laws, subordinate legislation or any other regulations
- detecting, preventing or otherwise addressing fraud, security or technical issues pertaining to almisum.hr or users’ personal data.
When you use almisum.hr messages or we send you e-mails from the app, we use the service provider Gmail.com with registered office in the USA, and we transfer only the data necessary for the relevant purpose: e-mail address and message content.
Service providers and third parties will process personal data based on almisum.hr instructions and in compliance with this Policy and other applicable regulations (General Data Protection Regulation (EU) 2016/679, Act on the Implementation of the General Data Protection Regulation and other applicable laws, depending on the processing).
WHAT COOKIES AND TOOLS WE USE
We use tools to analyse how you use almisum.hr and to collect information about your habits and activities, which allows us to better identify your needs and improve the quality of our offer.
We use our own and our partners’ cookies to identify your computer and provide you with a better service.
Data collected is not linked to your personal data on almisum.hr website.
Said tools may collect and store technical data, such as cookies, user and/or visitor IP address, mobile device identifier, browser data and alike, but without identifying the person.
By using proper settings on your computer, browser or mobile device, you can reject or delete cookies and continue to use almisum.hr, in which case some of almisum.hr functions will not be fully available.
Cookies we use : Google Tag Manager; Google Fonts; Google Analytics, GRAPHINIUM; Query Click; Google Optimize ; Google Optimize 360.
HOW YOU WILL EXERCISE YOUR RIGHTS
Besides the right to complaint, if you do not agree with data processing, you can also file a request for data erasure, data rectification, restriction of processing, data transfer and data inspection.
The request may be rejected if your identity as the owner of the personal data cannot be verified or if there are any other legal restrictions. If we cannot identify you based on the data collected, we will request a partial copy of your personal ID document.
If you use almisum.hr on behalf of another person or company, we will not be able to identify you. In that case, you may exercise your request only with the approval of that person or company.
RIGHT TO ERASURE AND RESTRICTION OF PROCESSING
At any moment, you may request us to erase personal data collected during the use of almisum.hr services or to restrict the purpose of using your data, either in part or in whole.
Request for personal data erasure can be submitted to our address in writing, verbally or by e-mail to firstname.lastname@example.org
If you have a almisum.hr user account, you can submit the account closure and data erasure request via the “Moje nekretnine” interface.
Upon receipt of the data erasure request, we will confirm that the request has been received and the account closure and data erasure procedure will be initiated. Any unauthorised attempt to close your account and erase data can be cancelled within 24 hours from receiving the notification thereof. After 24 hours, the processing of your data will be restricted and the erasure procedure will be initiated.
Your data will be kept depending on its purpose and in accordance with the applicable regulations or legitimate interests arising out of or in relation with the use of almisum.hr. Upon expiration of the specified time limit, the data will be erased.
For example, records of financial transactions or invoices must be kept in accordance with a legally defined time limit, whereas other categories of data will be kept by the time limit we have specified for preventing fraud, responding to complaints or other legitimate purposes (2 years). If the time limit for erasure is extended due to technical or other justified reasons, you will be notified in writing.
At any moment, you may restrict the use of the e-mail address for receiving notices and promotional messages by almisum.hr.
You can modify your data and settings using the “Moje nekretnine” interface or simply unsubscribe from the newsletter list via the link found in the e-mail.
RIGHT TO DATA PORTABILITY
As the owner of an active user account, you can at any moment submit a request to have your data and content transferred to another service provider.
You can download your data yourself via the “Moje nekretnine” interface for registered users.
You can download the following data in digital form:
- your contact details
- your ads available via the “Moje nekretnine” interface.
We protect the privacy of our users and do not allow the download of any content that could harm your rights or the rights of other users.
Due to technical limitations, we cannot enable automated data transfer to another service provider.
RIGHT TO INFORMATION (DATA ACCESS)
You are the owner of your data and you have the right to know what data is stored or processed. You can also submit a request for additional information.
You can check your data via the “Moje nekretnine” interface for registered users.
If you would like to get more information or if you are not a registered almisum.hr user, please send a written request to our address or an e-mail to email@example.com
RIGHT TO DATA RECTIFICATION
It is important that your data is accurate, so please check it from time to time.
To help you in that regard, we can also check the accuracy of the data as technically and legally permissible. For instance, we can verify your phone number, e-mail address or other data. We will send you reminders on the importance of using accurate data. Please rectify your data via the Moje nekretnine interface.
LINKS TO OTHER WEBSITES
If you leave almisum.hr website using a certain link, please familiarise yourself with other service providers’ privacy rules and find out how they protect your personal data.
NOTICE ON CHANGES TO THE POLICY AND CONTACT INFORMATION
By registering or continuing to use almisum.hr after the Policy has been amended, you confirm that you are familiar with the applicable rules and you agree to have your data processed for the purposes specified above.